Web changing the pharmaceutical industry, increasing demand for pharmacy techs

The online world is changing almost every industry in America, including the pharmaceutical industry, which is expanding its use of Web tools to reach patients.

Over 60 percent of American adults have searched online for health information, according to the Pew Internet and American Life Project. The use of the Internet by patients to search for pharmaceutical information has led to a significant growth of online pharmacies, which are places in high demand for pharmacy technicians who can interact with customers over the phone and online. Some pharmacy technicians utilize Web chat technology to communicate with patients to help answer questions about prescription drugs.

The use of the Internet by pharmacies and other pharmaceutical companies has led the U.S. Food and Drug Administration to conduct a several year study into the implications of the medication world and the online world colliding. A 2010 “Public Hearing on Promotion of FDA-Regulated Medical Products Using the Internet and Social Media Tools,” has studied potential regulations for the use of Web technologies by pharmacies.

Whether it’s at an online pharmacy or a regular brick and mortar drug store, the pharmaceutical industry is rapidly growing and that is leading to a dramatic rise in the demand for pharmacy technicians. At the Health Care Institute students can receive professional training in a pharmacy technician training program that equips students to understand the technical and clerical skills required. Pharmacy technicians are trained to mix, re-package, label and deliver drugs and are prepared to work in a variety of settings, whether it’s online or in a store.

The growth of the pharmaceutical industry is making this one of the best places to find employment in a variety of positions, including as a pharmacy technician. Pharmacy technicians have a variety of tasks depending on the work setting with the main function of a pharmacy technician to assist the licensed pharmacists on site and to work with patients that are filling prescriptions.

However, this industry is also showing rapid change and today’s pharmacy technicians are required to possess the skills to adapt to this change and have a professional understanding of the new computer programs being used in the pharmaceutical industry.

The use of electronic prescriptions is rapidly growing across the country. More and more pharmacies are accepting electronically sent prescriptions that are more accurate and have a less chance of containing an error. The first push to use electronic prescriptions came in 2003, following the implementation of the Medicare Modernization Act that included new guidelines for electronically filled prescriptions and highlighted the practice’s ability to cut down on errors.

According to the Centers for Medicare and Medicaid Services, adopting the “standards to facilitate e-prescribing is one of the key action items in the government’s plan to expedite the adoption of electronic medical records and build a national electronic health information infrastructure in the United States.”

Electronic prescriptions are just another example of the computerization of medical records that are being implemented in the healthcare industry to streamline healthcare and keep better records.

This is why today’s pharmacy technicians must have professional training in not only the basics duties of the job – such as clerical and customer service tasks – but also have a basic understanding of the use of computer programs in the pharmaceutical industry and the way they are being used to fill prescriptions.

Pharmacy technicians must also understand how to look up important medication information on a computer and also retrieve health insurance information and guidelines for each patient. The use of computers and new technology in the pharmaceutical industry are rapidly changing this career field, which is why those with the best professional training are most likely to secure employment in the growing field of pharmacy technicians.

The Health Care Institute pharmacy technician training program equips students with the foundational knowledge they need to enter this field, as well as training in the new technologies increasingly used in the pharmaceutical industry.


The Health Care Institute pharmacy technician training program also teaches students to work in a variety of environments as pharmacies are not just found in the corner drug store. Students are prepared to work in such places as retail pharmacies, grocery stores, department stores, mass retailers, hospitals, mail-order and internet pharmacies, clinics, pharmaceutical wholesalers, and government offices.


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